# Privacy Policy — Hair Art Designs
**Last Updated:** August 19, 2026

## 1. Introduction
Hair Art Designs ("H-Art Designs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book services, or interact with us at our salon located at 302 East 19th Street, New York, NY 10003. By using our website or services, you agree to the practices described in this policy.

## 2. Information We Collect
### Information You Provide

We collect information you voluntarily provide when you:

- **Book an appointment** — name, phone number, email address, service preferences, and preferred stylist.

- **Visit our salon** — we may collect information about your hair history, allergies, medical conditions relevant to services, and service preferences.

- **Contact us** — via phone, text, email, or our website contact form, we collect your name, contact information, and the content of your message.

- **Purchase products** — name, contact information, and payment details.

- **Sign up for communications** — email address for newsletters, promotions, or updates.

### Information Collected Automatically

When you visit our website, we may automatically collect:

- **Usage data** — pages visited, time spent, referring website, and browsing behavior.

- **Device information** — IP address, browser type, operating system, and device type.

- **Cookie data** — we use cookies and similar tracking technologies. See Section 6 for details.

## 3. How We Use Your Information

We use the information we collect to:
- **Schedule and manage appointments**

— booking, rescheduling, reminders, and follow-ups.

- **Communicate with you** — appointment confirmations, reminders, policy updates, and respond to inquiries.

- **Provide services** — assess service needs, prepare for your appointment, and deliver safe, personalized service.

- **Process payments** — for services and products purchased.

- **Improve our services** — analyze feedback, preferences, and salon operations.

- **Send marketing communications** — with your consent, we may send promotional offers, updates, and salon news. You can opt out at any time.

- **Comply with legal obligations** — maintain records as required by applicable law.

## 4. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

- **Service providers** — trusted third parties who help us operate our business, including our booking system (Phorest), payment processors, and email communication services. These providers are contractually obligated to protect your information.

- **Legal compliance** — when required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

- **Business transfers** — in the event of a sale, merger, or acquisition, your information may be transferred as part of the business assets.

- **With your consent** — we may share information for other purposes with your explicit consent.

## 5. Booking System (Phorest)
We use **Phorest** as our appointment booking and salon management platform. When you book through our online booking system or when we schedule an appointment for you, your information (name, contact details, service history) is stored securely in Phorest's systems. Phorest's privacy practices are governed by their own privacy policy available at [phorest.com/privacy](https://www.phorest.com/privacy).

## 6. Cookies & Tracking Technologies Our website uses cookies and similar technologies to:

- Ensure the website functions properly. - Understand how visitors use our site (analytics).

- Improve your browsing experience.

- Support marketing efforts (with your consent).

**Types of cookies we use:**

| Type | Purpose | Duration | |------|---------|----------| | Essential Cookies | Enable core website functionality |
Session / Persistent | | Analytics Cookies | Track site usage and performance (e.g., Google Analytics) | Persistent | | Functional Cookies | Remember your preferences | Persistent |

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

## 7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

- Secure data storage and transmission (SSL encryption on our website).

- Access controls limiting employee access to personal information.

- Regular security reviews of our systems and third-party providers.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

## 8. Data Retention

We retain your personal information for as long as necessary to:

- Provide you with services and appointments.

- Comply with legal and regulatory obligations.

- Maintain business records and improve our operations.

When information is no longer needed, we securely delete or anonymize it.

## 9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- **Access** — request a copy of the personal information we hold about you.

- **Correction** — request correction of inaccurate or incomplete information.

- **Deletion** — request deletion of your personal information, subject to legal retention requirements.

- **Opt-out** — unsubscribe from marketing communications at any time by replying to any email or contacting us directly.

- **Data portability** — request a copy of your data in a commonly used format.

To exercise any of these rights, contact us at hairartdesigns302@gmail.com or call 212-300-4407.

## 10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

- Request disclosure of the categories and specific pieces of personal information we have collected about you.

- Request deletion of your personal information.

- Opt out of the sale of your personal information (we do not sell personal information).

- Not be discriminated against for exercising these rights.

To make a request under the CCPA, please contact us at hairartdesigns302@gmail.com.

## 11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

## 12. Third-Party Links

Our website may contain links to third-party websites (including Phorest, Google Maps, and social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

## 13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent notice on our website.

## 14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: